Terms & Conditions

Effective Date: 18 September 2026
Last Updated: 18 September 2026

These Terms & Conditions ("Terms") govern your use of the website SellYourGadget.shop and the sale of pre-owned cameras, lenses, drones and photography equipment offered on it ("Store", "we", "us", "our"). By placing an order, making a payment, or otherwise using the Store, you ("Customer", "Buyer", "you") agree to be bound by these Terms.

Store Operator
SYG Sell Your Gadgets LLP
Registered Address: A-38, 1st Floor, Ganesh Nagar, New Delhi, Delhi 110018
GSTIN: 07AEPFS1427N1ZH | LLPIN: AAZ-8118 | MSME Udyam: DL-11-0052147
Store contact: +91 70489 50208 (phone/WhatsApp) | support@sellyourgadget.shop

1. The Store

SellYourGadget.shop sells pre-owned (used) cameras, lenses, drones and related photography equipment owned by SYG Sell Your Gadgets LLP. The process is: (a) you choose a product and place an order on the website or on WhatsApp, (b) we confirm the order and your payment, (c) we dispatch the item to the delivery address you provide, or you collect a booked order from us (see Section 5), and (d) ownership of the item transfers to you on delivery or handover.

2. Product Listings, Condition & Price

Every item sold on the Store is pre-owned. The listing describes the item's condition, included accessories and any known defects to the best of our knowledge at the time of listing, based on our own inspection. Photographs are of the actual item unless the listing states that the image is a representative image of the model.

Prices are shown in Indian Rupees. Taxes, where applicable, are as shown on the invoice issued for your order. We may correct an obvious pricing or description error before dispatch; if we do, you may cancel the order for a full refund of any amount paid.

3. Order Confirmation

An order is confirmed only when we have received your payment (or, for a Cash on Delivery order, the booking amount payable at checkout) and have confirmed the order with you by SMS, WhatsApp, email or phone. Until then, an item shown as available may be sold to another customer; if that happens, any amount you have paid is refunded in full.

4. Payment

• Full payment online — paid at checkout through the payment gateway offered on the Store. The gateway handles the payment instrument you choose (for example UPI, card or net banking). We do not store your card or UPI credentials; they are processed by the payment provider.
• Cash on Delivery (COD) — where offered, a booking amount is paid online at checkout and the balance is paid at the time of delivery. A COD service charge (currently 5%) is added and is shown to you at checkout before you pay.
• If a payment fails or is not received, the order is not confirmed.
• Any refund is made to the original payment mode used for that payment.

5. Delivery, Collection, Risk & Ownership Transfer

• We dispatch confirmed orders by courier to the delivery address you provide. Delivery anywhere in India takes 3 to 10 days from the order. We do not ship internationally. See our Shipping & Delivery Policy.
• Please check the parcel for visible damage before accepting it, and record any damage with the courier at the time of delivery.
• Booked orders for collection: once an order is placed (booked), you have 30 working days to collect it from the date of booking. If it is not collected within that period, the item may be sold to another customer and the amount paid is not refunded. This is set out in our Return Policy.
• Ownership of the item, and the risk of loss or damage, transfer to you on delivery at the address you provided, or on handover if you collect the order from us.

6. Returns, Replacement & Warranty

• Returns are governed by our Return Policy, which forms part of these Terms. In summary: a return is available only where the item has an actual physical or internal fault, the request must be raised within the period stated in that policy, the item must be returned in the same condition in which it was delivered, and a shipping deduction of ₹500 applies to a return.
• Because every item is pre-owned, any warranty is limited to what is expressly stated on that item's product page or on its invoice. Where nothing is stated, the item is sold without warranty.
• Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.

7. Cancellation

• Before dispatch: you may cancel your order by contacting us on phone, WhatsApp or email; any amount you have paid is refunded in full to the original payment mode.
• After dispatch or delivery: cancellation is governed by the Return Policy referred to in Section 6.
• Booked orders not collected: see the collection rule in Section 5.

8. Dispute Resolution

If you have a complaint or dispute regarding a listing, order, payment, delivery or any other aspect of the Store, please contact our Grievance Officer (Section 11) first. We aim to acknowledge complaints within 48 hours and resolve them within 30 days. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts at New Delhi, and governed by the laws of India.

9. Limitation of Liability

Our liability in connection with the Store is limited to the value of the transaction in question. We are not liable for indirect, incidental, or consequential loss.

10. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above will reflect the latest revision. Continued use of the Store after a change constitutes acceptance of the revised Terms.

11. Grievance Officer / Contact

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

Grievance Officer: Davinder Singh, Co-Founder
Email: dssachdeva098@gmail.com
Phone: 7303344013
Response time: acknowledgement within 48 hours; resolution within 30 days of receipt.

Store support: +91 70489 50208 (phone/WhatsApp) | support@sellyourgadget.shop
Office: A-38, 1st Floor, Opposite Pillar no. 540, Ganesh Nagar, New Delhi, Delhi 110018

See also our Privacy Policy, Cookies Policy, Shipping & Delivery Policy and Return Policy.